Software Applications Analyst (Banking)
Company Name:
Jack Henry and Associates
Job Description
SUMMARY
TheSoftware Application Analystacts as aliaison between the customer and the installation team within aspecific area of specialty.This role isresponsible for all aspects of installing new or enhanced software applications including customer preparation and post installation training and support.
MINIMUM QUALIFICATIONS
18 months operations experience in a financial institution
Overnight travel
Able to work extended hours, weekends and holidays
PREFERRED SKILLS:
College degree
Previous Core Director Experience
Windows Server (2008 R2/2012) Experience
Previous Software Support Experience
Synergy/DE (ISAM) Experience
Strong Team Orientation and Training Skills
ESSENTIAL FUNCTIONS
Provides remote or on-site software installation services. Ensures software applications are installed and fully functional.
Prior to the installation, analyzes the customers' existing products and consults with customer to map current system to the JHA product.
Consults with customers to define parameters within the software application.
Trains the customer on use and feature functionality of the application.
Communicates the customer's needs/expectations to appropriate personnel.
Notifies appropriate personnel of any application issues.
Interacts with Project Manager on various issues.
May assist customers in validating accurate conversion of all data.
May analyze transaction processing.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
EOE-M/F/Vet/Disability
OCTIND123
REQNUMBER: 9596-1AEstimated Salary: $20 to $28 per hour based on qualifications.
Jack Henry and Associates
Job Description
SUMMARY
TheSoftware Application Analystacts as aliaison between the customer and the installation team within aspecific area of specialty.This role isresponsible for all aspects of installing new or enhanced software applications including customer preparation and post installation training and support.
MINIMUM QUALIFICATIONS
18 months operations experience in a financial institution
Overnight travel
Able to work extended hours, weekends and holidays
PREFERRED SKILLS:
College degree
Previous Core Director Experience
Windows Server (2008 R2/2012) Experience
Previous Software Support Experience
Synergy/DE (ISAM) Experience
Strong Team Orientation and Training Skills
ESSENTIAL FUNCTIONS
Provides remote or on-site software installation services. Ensures software applications are installed and fully functional.
Prior to the installation, analyzes the customers' existing products and consults with customer to map current system to the JHA product.
Consults with customers to define parameters within the software application.
Trains the customer on use and feature functionality of the application.
Communicates the customer's needs/expectations to appropriate personnel.
Notifies appropriate personnel of any application issues.
Interacts with Project Manager on various issues.
May assist customers in validating accurate conversion of all data.
May analyze transaction processing.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
EOE-M/F/Vet/Disability
OCTIND123
REQNUMBER: 9596-1AEstimated Salary: $20 to $28 per hour based on qualifications.
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